Freezing during NFL games?
Here's what actually fixed it.

First, what's really going on

Two things matter most: getting your box off crowded Wi-Fi, and getting yourself off the crowded channel. The rest cleans up the box so it isn't adding problems of its own.

The fix

1. Put the box on 5 GHz Wi-Fi, or run a cable

   Most routers broadcast 2.4 and 5 GHz under one name and let the box choose. It usually chooses wrong. Split the bands in your router app so you get a separate "-5G" network, then connect the SuperBox to that one.

   Starlink: App → Settings → Wi-Fi → Split 2.4 GHz and 5 GHz

   An Ethernet cable from the router to the box beats either band. If you can run one, do.

2. Clear the cache

   Settings → Apps → Blue TV → Clear cache. Repeat for Blue VOD and Playback. Do not press "Clear data" — that logs you out and wipes your favorites. Then unplug the box for 30 seconds.

3. Lock the video output

   Settings → Display → Resolution → 1080p 60Hz, not Auto. Sports feeds run at 60 frames per second, and the box switching modes mid-game is what causes black screens, especially through an HDMI splitter.

4. Update the box

   Settings → Apps → System update. Then open TV Rom Updater from the home screen and let it run.

5. Stop watching the obvious channel

   The home-team local affiliate is where everyone goes, so that's the feed that falls over. Every affiliate is its own separate stream, and the ones with the fewest people on them hold up. Use the backup ladder in the next section.

6. If it still freezes, check your speed right then

   Open fast.com on the box while the picture is frozen. Above 25 Mbps means your internet is fine and it's the feed — flip to the next channel on the ladder. Below that, the problem is your connection.

How to watch on a backup feed

Set this up once before kickoff. On game day you flip, not scroll.

1. Favorite the channels below

   In Blue TV, go to each channel, press and hold OK (or press Menu) and choose Add to Favorites. Your favorites list becomes your game-day list.

2. When a feed freezes, flip to the next one

   Don't wait it out. Press Back to the favorites list and take the next channel down the ladder. Each one is a different stream from a different source.

3. Try the alternate source link first if the channel has one

   On some channels, pressing OK during playback shows source options (Link 1, Link 2…). Link 2 or 3 is often lightly loaded while Link 1 is overrun.

4. Check the coverage map Thursday

   506sports.com posts which cities get each game on CBS and FOX. Any small market on the map is a lightly used feed. Add it to favorites for that week.

The Titans ladder

SuperBox channel numbers, June 2026 list. Try in this order.

1. 1169
   TEAM NFL – Tennessee TitansDedicated team channel. Carries every game. Start here.
2. seetable below
   Opponent's hometown CBS or FOX affiliateRequired to carry the game, and far fewer SuperBox users are on it.
3. 534601 FOX
   CBS 3 Memphis / FOX Memphis (WHBQ)Carries every Titans game. Separate stream from Nashville.
4. 552471 FOX
   CBS Knoxville (WVLT) / FOX KnoxvilleCarries every Titans game. Separate stream from Nashville.
5. 1171
   TEAM NFL – AFCRotates through AFC games; often on the Titans in the early window.
6. 1144to 1159
   NFL 01 – NFL 16Blank in the guide; relabeled with each matchup on game day. Find the one that says Titans.
7. 340355 FOX
   CBS Nashville (WTVF) / FOX Nashville (WZTV)The crowded one. Last resort.

Opponent-market feeds by week

Kickoff in Mountain time. Bold number is the guaranteed feed; the rest depend on that week's map.

• Not a Titans fan? Same plan. Your team's channel is in the 1160–1193 block, and your opponent's affiliate is in the Regional Locals list.
• Denver locals (311 CBS, 366 FOX) only carry the game when the weekly map sends it there.
• Channel numbers shift after SuperBox updates. If a number lands on the wrong channel, search the name in Blue TV.